Terms and Conditions for Trainings

Scope
These terms and conditions apply to trainings and customized seminars provided by VBE Academy, hereinafter referred to as “VBE Academy.”

Contract Formation
2.1 The basis for contract formation is a detailed and binding offer from VBE Academy and a legally binding acceptance by the client, both of which must be made in text form. In cases where services are booked via the website, the act of submitting a booking or receiving an automated payment confirmation does not in itself constitute a binding contract. The contract is deemed to be concluded only upon explicit booking confirmation issued by VBE Academy.
2.2 Voucher codes or other discounts offered on the website are generally not combinable. For purpose-bound discounts – such as those for students, academics, or nonprofit organizations – appropriate proof of eligibility may be required. VBE Academy reserves the right to reject the application of a voucher or discount if the required conditions are not met.

Withdrawal
Withdrawal must be made in text form. The timeliness of the withdrawal is determined by the receipt of the declaration by the recipient.

3.1 Client's Withdrawal
Withdrawal from the contract is possible up to four weeks before the start of the seminar. In such cases, VBE Academy reserves the right to charge the client for any preparation costs incurred up to that point. If the withdrawal is received no later than 14 days before the seminar, 50% of the agreed total price will be charged as a cancellation fee. For cancellations made less than 14 days before the seminar, the full seminar fee is due. The nomination of a suitable replacement participant is permitted and subject to approval by VBE Academy. Withdrawal for good cause remains unaffected.

3.2 Withdrawal by VBE Academy
VBE Academy reserves the right to withdraw from the contract for reasons beyond its control, such as the sudden unavailability of the instructor, low registration numbers, or technical issues. Before exercising this right, VBE Academy will attempt to assign other suitable personnel to conduct the seminar or reschedule the seminar to another date, provided this is feasible and acceptable to the client. Such changes will be communicated to the client without delay. If VBE Academy withdraws less than 7 days before the agreed seminar start date, any proven costs incurred by the client up to that point will be reimbursed, provided that the withdrawal was caused by negligence on the part of VBE Academy.

Termination
Both parties retain the right to extraordinary termination for good cause during multi-day seminars. Termination must be made in writing.

Payment Terms
5.1 The agreed prices for seminars and other services are as stated in the contract.
5.2 All prices are net prices, plus the applicable statutory VAT.
5.3 Invoicing for individual seminars is carried out promptly after the service is rendered. VBE Academy reserves the right to require advance payment.
5.4 For projects spanning a longer period (more than 3 months), billing will occur monthly. The basis for invoicing is either the service reports signed by the client or the schedule of conducted seminars.
5.5 Seminar fees are due immediately upon receipt of the invoice without deductions.
5.6 Payments are deemed overdue 30 days after receipt of the invoice. From this point on, outstanding amounts will accrue interest at a rate of 8% above the applicable base interest rate.

Client's Obligations
6.1 If VBE Academy conducts the agreed seminars on the client’s premises, the client must provide adequately equipped training rooms free of charge.
6.2 The client is responsible for providing the necessary technical requirements for the agreed services on their premises at their own expense unless otherwise agreed. These requirements must be fully functional no later than the start of the seminar. VBE Academy will inform the client of the nature and scope of these technical requirements in a timely manner. VBE Academy is obligated to check the provided equipment for its suitability through its own quality management system.
6.3 If the client’s resources are used during the seminar, it is the client’s responsibility to implement appropriate and sufficient security measures to protect against loss, destruction, or damage.
6.4 The client is obligated to instruct their employees participating in the seminar to adhere to the safety regulations or house/institution rules applicable at the venue.

Rights to Seminar Materials
All distributed training materials are protected by copyright. They are exclusively made available to the participants of a seminar. All rights, including those for translation, reprinting, and reproduction of the materials or parts thereof, remain reserved by VBE Academy. Unless otherwise noted on the materials, no part may be reproduced, even in excerpts, without the written permission of VBE Academy, for any purpose, including educational purposes, especially through the use of electronic systems.

Use of Participant Data
The participant's data will be processed by VBE Academy in accordance with applicable data protection regulations for the intended purpose. The details are regulated by the privacy policy.

Liability
VBE Academy is not liable for damages caused by accidents and/or the loss or theft of items brought into the training rooms/premises, particularly clothing or valuables. For damages attributable to VBE Academy, regardless of the legal basis, liability is limited to cases of intent and gross negligence. This does not apply to damages to life, body, or health.

Place of Performance
The place of performance for all claims arising from the contract is the location of the event.

Jurisdiction
11.1 The place of jurisdiction for all disputes is the registered office of VBE Academy, provided the client is a merchant within the meaning of the Austrian Commercial Code (UGB), a legal entity under public law, or a special public asset, or if claims are asserted via dunning proceedings.
11.2 The same place of jurisdiction applies if the client does not have a general jurisdiction in the country, relocates their domicile or usual place of residence abroad after the conclusion of the contract, or if their domicile or usual place of residence is unknown at the time of filing a lawsuit.
11.3 For all other claims by VBE Academy against the client, if the client is not a merchant, the client’s domicile is the place of jurisdiction.

Contract Design
12.1 The contract alone is binding for the relationship between the contractual partners. Individual agreements must be confirmed in writing.
12.2 Oral promises or agreements waiving the written form requirement are invalid.
12.3 In case of ambiguity or dispute in interpretation, the German version of these terms and conditions is binding.
12.4 Austrian law applies to the contractual relationship. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.